Online Inquiry
Online consultation
After Sales Service
Apply for sale
Feedback
Complaints advice
consumer hotline
400-158-0807
All the "Carlian" products purchased through authorized channels are covered under the relevant after sales service policy. Replacement with a new device within one year and free examination and repairing services (replacement of fittings will have to be borne by the customer) within three year are guaranteed for products with quality problems. By virtue of its powerful R&D team and integrated organizational structure, "Carlian" has established a dedicated customer service and technical support center, providing customers with 24-hour after sales services with immediate response, thus helping to solve their problems in a prompt manner.
Considering that short circuit may occur as a result of the contact between the two poles of the battery clip due to carelessness, we have designed the protection circuit, which will have the fuse blown out in the case of short circuit to prevent any unnecessary personal injury or property loss. You may take the jump starter to the place of purchase for repairing.
Insert the accessory adapter/charger plug into the charging input port of the jump starter, and connect the other end to the 220V power supply or the 12V vehicle-mounted power supply. Turn on the product power switch and the charging will start. The cycle flash of the charge level indicators means the charging is going properly, and when all the four indicators are on, it means the product has been fully charged.
Yes. Just connect one end of our cigarette lighter connecting cable to the lighter socket in the car, and the other end to the product. As long as the car keeps moving, the product can be fully charged. However, as the charging process actually involves the direct current going through direction opposite to the discharge, which recovers the function of the active substance in the batteries, it has requirements on the voltage and the charge level. If the car is not used for a long time, while the product is being charged through the lighter socket, it may end up being unable to be fully charged.
Yes. The starting current of the engine varies in vehicles with different displacements and as a result, the requirements for the car jump starter are different. We have set different prices based on the different requirements, where generally, RP8054, RP81142, RP8242 and RP82461 are applicable to vehicles with a displacement of no more than 1.8L, 4.2L and 4.5L respectively. Yet there would be no problem of using a starter applicable to big-displacement vehicles on small-displacement vehicles.